1.1 We are committed to respecting and protecting your privacy. This policy sets out our approach. “We” in this context are PetShopBowl Ltd. We are the Publishers of VetShop.co.uk and act as the administrators of the policy. In the policy we’re referred to as “The Administrator”.
1.2 We are committed to protecting the privacy of visitors to the website in accordance with the EU General Data Protection Regulation 2016 (GDPR) (the “Regulation”).
2. Information collected and retained by the Administrators
2.1 We collect personal information about you from personal details provided by yourself in relation to the service we offer. We do not collect any sensitive personal information such as information on your racial or ethnic origins, political opinions, religious beliefs, trade union affiliations, sexual life, health or criminal history.
3. Use of information by the Administrators
3.1 We collect information which is necessary to:
3.1.1 provide the Services to you;
3.1.2 notify you of your Service order status; and
3.1.3 carry out internal administration and analysis.
3.2 We can also use that information to enhance your visit (if you have opted in to our newsletter) to our website by:
3.2.1 telling you about new products, new services and special offers;
3.2.2 tailoring your experience to your pet(s); and
3.2.3 informing you of changes in our website.
4. Accessing and amending your personal information
We will process your personal data for the purposes set out in clause 3 above. If, however, you have any queries or requests in relation to Data Protection/GDPR please notify our Business Manager at: PetShopBowl Ltd, Unit A5 Precision Business Park, 100 Masons Road, Stratford Upon Avon, CV37 9BY or firstname.lastname@example.org.
5. Protection of personal information
We use our reasonable endeavours, to ensure proper storage and careful disclosure of your personal information in order that nothing improper happens to your private information. These security measures mean that we may occasionally have to ask you for proof of identity before we are able to disclose personal information to you.
6. External Websites
7. Right of Access
You have the right to obtain from us as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information:
- Confirmation that we are processing your personal data;
- A copy of your personal data; and
- You have the right to request we delete your personal data.
If you tick the opt-in box to sign up to our newsletter we will be able to send you our exclusive offers and promotions on your brand of pet food, educational mailers about the health and welfare of your pet and even fun updates on our business via Email or SMS. You have the right to ask for a copy of the information held by us about you in our records. You also have the right to correct any inaccuracies in the information or unsubscribe at anytime.